Sales Administrator

Job Title:                   Sales Administrator

Reporting to:            Office Manager

Location:            FY4 2HH, Blackpool, United Kingdom

Hours of Work:       20 hours per week over 5 days

Pay:                          Starting in line with NLW / NMW with a pay review on successful completion of a 3 month probationary period

 

Role Description:

The purpose of the Sales Administrator is to support the Office Manager and Company Director in the day to day running of a family run sales business which sells products aimed at visually impaired customers. Duties will include, but are not limited to:

  • Dealing with telephone, post and email customer enquiries.
  • Process sales through the company sales system.
  • Package and post out sales to customers in a timely and effective manner.
  • Accept and process returns in line with company procedures.
  • Assist with stock management and reorder stock when required.
  • Change batteries and straps for Talking Watches which are our most popular product.
  • Ensure the office and administrative systems are fit for purpose and make proposals for ways in which current systems could be modified for better efficiency.
  • Process incoming and outgoing communications, via post and email.
  • Conduct general office duties including photocopying, typing letters and emails, filing and basic accounts functions.

 

The successful applicant will:

  • Have a minimum of 5 GCSE grades C & above (or equivalent), including Maths and English. Further relevant education / qualifications such as IT (above GCSE), business administration or sales would be advantageous, but not essential.
  • Be capable of learning the Company product range and be able to offer advice to customers on products that will suit their needs.
  • Have excellent attention to detail.
  • Have excellent customer service skills including clear, concise and professional verbal and written communication skills.
  • Have experience of administration and general office work, combined with initiative to assist the company to develop its administrative systems and processes.
  • Have strong IT skills, including proficient use of Word, Excel, Outlook and database/sales systems. Experience of Internet sales would be advantageous but is not essential.
  • Be able to demonstrate initiative and problem solving skills.
  • Be patient and empathetic in working with our customer base.

If you are interested in applying for this role then follow the link below.

Complete our Application Form

 
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