Free Returns Service
If you have any questions about your watch, clock, or any other product, please call or email us. We normally have over 80 styles of wrist watches available and several alternative strap choices - plus FREE strap adjustment.
We also have a wide range of clocks to choose from.
If you wish to return an item, just send it back using the enclosed "Articles for the Blind" returns label and complete the form for an exchange or full refund.
Talking Watch Shop make every effort to describe and display every product as clearly as possible, but we understand that sometimes items received may not be quite as expected, so we offer you 30 days to change your mind on purchases from our website or third party websites. To qualify for this, the item or items must be unworn and in the same NEW condition in which they were received.
Items must be returned with all the original packing, box, instructions, guarantee and all extras. If not, our postage/shipping costs may be deducted from your refund.
Note! We strongly recommend that you return your watch to us for battery replacement and other repairs, as damage by a third party will invalidate your guarantee.
A returns form and "Articles for the Blind" label is included with your order. Please complete the form in BLOCK CAPITALS and return it with your item(s) using the Articles for the Blind label with our address. By using the Articles for the Blind label you will not be charged for postage.
Ask for proof of postage at the post office, this is also FREE.
However, at this time, due to COVID disruptions and delays, we recommend using Royal Mail's SIGNED FOR service, which currently incurs a small charge of £1.40.
If you have misplaced your returns form, it can be downloaded by clicking on the downloads link at the bottom of this page.
Refunds are usually processed within 48 hours and will be made to the original payment method. Normally this would be shown on your statement within 3-5 working days, but can take longer due to bank delays.
Please contact us (link below opens in new window)
If you have any difficulty or require assistance with the returns process, please call us on 0345 00 40 100 or email firstname.lastname@example.org
Our postal address for returns is:
Talking Watch Shop
Rear Entrance, Lower Ground Floor
51 Woodlands Road
Lytham St Annes
Download Returns Form - Click Here